About renew by royale shea body butter

There are a lot of companies known for poor customer service, Renew by Royale cares about you and we would like to show you just how much.

"Our mission is to always strive to deliver quality customer service by creating long lasting customer relationships."

All products are handmade lovingly and are extracted from all-natural plant based ingredients.  Our products are for all skin types and does not include parabens or chemical compounds.  

If you are pregnant, please seek the advice of a doctor before use.

Warning:  An allergy reaction could still occur with this product, if an allergy reaction occurs, please rinse off the irritated area immediately with water and seek medical attention.

The standard shelf life of our body butter moisturizing products are typically 24 months (2 years) from date of manufacturing and packaging if stored in a cool temperature room.

We do not use any synthetic stabilizers in our body butter moisturizing products, as a result our products are sensitive to temperature changes. During warm climate weather, products may soften or even melt during transporting in cars, trucks or mailboxes. Melting is a natural reaction during transport, it will not affect the quality of the body butter moisturizing products. 

Open your containers carefully and do not be alarmed that your body butter has melted to the consistency of liquid oil and the volume will look less full because the butter is no longer fluffy or whipped. 

If your body butter melts, place it in the fridge for about 1 hour until it solidifies. Your body butter will no longer be a whipped consistency, it will be more like a body balm with all the same qualities as a body butter moisturizer. 

Request for return must occur within 10 days from the date of shipping or the date of delivery/pickup, whichever comes first; limit one store credit per purchase in a 180 day (6 months) period.

*These statements have not been evaluated by the Food and Drug Administration.  These products are not intended to diagnose, treat, cure or prevent any disease.  Renew by Royale, LLC assumes no responsibility for the improper use of and self-diagnosis and/or treatment using these products.  Our products should not be confused with prescription medicine and they should not be used as a substitute for medically supervised therapy.  If you suspect you suffer from clinical deficiencies, consult a licensed, qualified medical doctor.  We do not make any health claims about our products at Renew by Royale.  The use of any of our products for any reason, other than to increase general health & wellness, is neither, implied nor advocated by Renew by Royale, LLC.